Remote German Customer Support at Mercedes with Relocation

Job description:

Description

We are looking for German speakers to provide high-quality customer service for Mercedes-Benz in Europe. About the CompanyMercedes-Benz: global leader in car high-end design and manufacturing brands. ✨ Your responsibilitiesGeneral inquiries on car documentation (e.g. service history)Book appointments with a Dealerships and RecallDetails on dealershipsWarranty coverageBreakdown assistance on location (technician sent to location)Recovery assistance (vehicle transported to the dealership)Car app utilization, questions, and troubleshooting 

Requirements

✅ Your ProfileGerman proficiency is mandatory and fluent EnglishCustomer-oriented and a results-driven approachStrong communication, problem-solving, and active listening skillsAbility to multitask, prioritize, and thrive in a fast-paced and target-driven environmentBeing passionate about the automotive industry is a plus, but not mandatory

Offer

❤️ BenefitsFull-time positionExtra incentives and over-achievement bonusReal growth opportunities to advance in your careerTeam building and outdoor activities organized by the employeeAffordable lunch at the office canteenFree language coursesHealth insurance from day 1Full relocation package:AccommodationFlight ticketAirport transfer when you arriveOnce per year, you will get a flight ticket to visit your home country