• Sector: Customer Service
  • Contract: Full time


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Remote: Payment Specialist

Portugal ยป Remote

Job description:


Discover the perfect balance between working and enjoying the sun as a Payment Specialist for a technology company. Are you fluent in Dutch and do you dream of remote work in an international work environment in a breathtaking holiday destination such as Portugal? Then this opportunity is for you!  Your responsibilities and impact as Payment Specialist will be:Backoffice is the core of the role.Interaction with payment partners to ensure the accurate and timely processing of payments by creditcard, debit card, bank transfer, loan and leasing.Processing of customer related queries concerning payments, refunds, VAT related changes, amending and re-printing invoices, raising credit/debit memos and reconciliation.Liaison and key support role for Sales,Sales Support, Finance on daily operational issues, problem escalation and resolution. Skills, qualifications and interests you need to succeed in this role:Native Dutch speaker with a fluent level of EnglishStrong communication skills, team player, customer focused and maintain a professional attitude.Proven ability to work and make decisions with minimal supervision.Ability to work in an information sensitive environment.As this job is directly related to order volume, flexibility isrequired and will occasionally involve overtime work.Highly motivated and organized with the ability to workto tight deadlines.Experience in SAP and MS Excel is an advantage. What’s in it for you?Type of contract: a long-term fixed term contract, renewable every yearWorking hours: full time (40h/week)Monday to Sunday, availability to work between 7am - 00:00, 8 hours a day (plus one hour for lunch/dinner), on a rotational scheduleSalary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1040€ gross/monthExcluding accommodation: 1298€ gross/monthFor international candidates:Reimbursement of your initial flight expenses after 3 monthsHelp in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyReal career opportunities in different career paths(*) Compensation during training period if successful (10 days): 42.72 euros per day What should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!