Information

  • Sector: Customer Service
  • Contract: Permanent
  • Salary: 18.000 € - 24.000 € gross / year

Languages

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Russian speaking Customer Service Representative (m/f/x)

Germany » Berlin

Job description:

<p>Work in the tourism sector for an international booking service company in Berlin.</p>

<p><strong>From now in full time in Berlin</strong></p>

<p>Gi Group is an international staffing agency with more than 500 locations in 40 countries.</p>

<p><strong>Your Task</strong></p>

<ul><li>Support Russian speaking customers with their accommodation bookings</li><li>Respond to client requests in Russian via email and telephone</li><li>Ensure a high level of customer service while answering, documenting and finding solutions for all customer requests</li><li>Forward all challenging requests of reservations, registrations and payment issues to other departments</li></ul>

<p><br /> </p>

<p><strong>Your Profile</strong></p>

<ul><li>Fluent in Russian and English, written and oral</li><li>Team player, highly motivated and friendly</li><li>Customer and goal-oriented work</li><li>Able to work flexible working hours and full-time</li></ul>

<p><strong>Our Offer</strong></p>

<ul><li>Long-term project on a secure basis</li><li>Initial training and continuous refresher courses</li><li>Good public transport links to the workplace</li><li>Professional support by our recruitment team</li></ul>

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