Senior Client Care Agent with Spanish

Job description:

Description

HEALTH & DENTAL INSURANCE | FOOD VOUCHERS | TRANSPORT ALLOWANCE | MULTISPORT CARDWhy consider this role?Additional health insurance with dental coverageFood vouchersTransport allowanceCo-financed sports cardMonday–Friday scheduleYour missionMake every customer interaction count! Join a customer-focused team where your language skills and experience will help deliver excellent service throughout the entire shopping journey.What you'll doSupport customers via email, voice and chatAssist with pre- and post-purchase inquiriesResolve customer questions and find effective solutionsProvide clear, professional and friendly assistanceHelp ensure a smooth customer experience at every stageWhat you bringExcellent command of SpanishVery good EnglishPrevious customer support experienceStrong communication and problem-solving skillsA customer-first mindset and a proactive approachYour scheduleMonday–Friday | Standard working hoursA good move for you if…You have customer service experience, enjoy helping people and want to use your language skills in a role where quality customer care makes a difference.Let's talkSend us your CV in English and include reference number GS_.Astrea Recruitment | 19 years of recruitment expertise | License No. 1809