ServiceNow ITOM Developer (German-speaking)

Job description:

Description

ServiceNow ITOM Developer (German-speaking) Location: Lisbon, Portugal (Remote anywhere in Portugal) Salary: €30,000–€46,000 per year (base) Start date: End of February About the role We are looking for a German-speaking ServiceNow ITOM Developer to join our team. You will work primarily with ITOM Health and On-Call in the ServiceNow environment, supporting reliable and scalable IT operations. Our purpose is to make the world more sustainable by building trust in society through innovation. As a global digital transformation partner, we work closely with customers to design and deliver solutions that drive enterprise-wide digitalization while contributing to the UN Sustainable Development Goals (SDGs). Key responsibilities Develop and support ServiceNow ITOM Health and On-Call solutions Work with the Service Reliability Management (SRM) plugin Configure and manage On-Call schedules Design and maintain Access Control Lists (ACLs) Apply ITIL 4 principles in day-to-day development and operations Working conditions Standard working hours (e.g. 8:00–17:00), with flexibility Remote work anywhere within Portugal Eligibility Candidates must already be living in Portugal Valid legal right to work in Portugal is required No relocation package is offered

Requirements

Required skills and experience Proven experience as a ServiceNow ITOM Developer Strong knowledge of ITOM Health, including the SRM plugin Experience managing On-Call schedules in ServiceNow Solid understanding of ACLs ITIL 4 knowledge Fluent German (spoken and written)

Offer

Salary: €30,000–€46,000 per year (base)