Slovak-speaking Customer Service Agent to Bulgaria

Job description:

Description

We are growing!Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.We are seeking a motivated and skilled Customer Service Representative to join our dynamic team.Your typical day:As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.

Requirements

What you need to have is:Excellent communication skillsNear Native level of Slovak, both written and verbalAdvanced knowledge of English, both written and verbalPrevious experience in customer service or a related fieldCustomer-oriented attitudeGood typing and computer skills (MS Office applications)Proficiency in using CRM systemsHigh attention to detail and accuracy in all tasksAbility to work both on your own and within a teamHigh school education

Offer

What can you expect from us:Fulltime role with working shifts between 8:00 a.m. – 10:00 p.m., Monday – SundayCompetitive salary with monthly performance-based bonusesConvenient office location, close to bus stations and the metroComprehensive initial training and onboarding (fully paid by us)Continuous training and upskilling programs Professional Development and Career Navigation programs to map out the steps in your desired developmentHealth and Wellbeing initiativesRelocation support if needed (accommodation and travel expenses)Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!Еxperience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.About Multilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.