Slovak -Speaking Customer Service for a Prestigious Automoti

Job description:

Description

Represent one of the world’s most iconic luxury vehicle manufacturers.If you are passionate about delivering exceptional customer experiences and enjoy working in a dynamic environment, this is your opportunity to join TP Greece and represent one of the world’s most iconic luxury vehicle manufacturers as one of our Slovak customer experts.In this role, you will support customers throughout their ownership journey, providing personalized assistance, resolving inquiries, and ensuring every interaction reflects the premium standards of a globally recognized automotive brand.You will become part of a team dedicated to customer satisfaction, innovation, and service excellence while building valuable professional experience within an international environment.Your responsibilities:Deliver outstanding customer support across multiple channelsAssist customers with service and maintenance appointments, vehicle-related inquiries, and roadside assistance requestsProvide support for connected vehicle services, mobile applications, infotainment systems, and subscription-based featuresHandle customer cases and complaints with professionalism, empathy, and a solution-oriented mindsetCoordinate appointments, service arrangements, courtesy vehicle requests, and customer follow-upsIdentify customer concerns and escalate complex issues to specialized teams when requiredMaintain accurate customer records and contribute to continuous improvement of service qualityWhat you will bring:Fluency in Slovak (minimum C1 level)Good command of English (B2 level or higher)Excellent verbal and written communication skillsStrong customer-oriented mindset and a genuine passion for helping peopleGood computer literacy and confidence navigating digital tools and platformsFamiliarity with Android and iOS mobile applicationsInterest in the automotive industry is considered a plusDriver’s license and geographical awareness will be considered advantageousWhat we offer:Relocation support: Flights, accommodation & housing assistance—all at no cost to youCompetitive monthly salary (14 salaries per year)Referral Program: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work–Certified Company that fosters diversityMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.Key TakeawaysJoin TP Greece to represent a luxury vehicle manufacturer and deliver top-tier customer experiences.Responsibilities include supporting customers with inquiries, appointments, and vehicle-related services across multiple channels.Fluency in Czech (C1) and good English (B2) is required, along with excellent communication and a customer-oriented mindset.Benefits include relocation support, competitive salary, health care, and professional development opportunities.This role offers a chance to build a career within a multinational company, enhancing skills while working for an iconic brand.