Slovak Speaking Security Specialist

Job description:

Description

Slovak Speaking Security SpecialistSofia, BulgariaSalary: 2,400 BGN + bonus up to 300 BGN/month + signing bonus of 3,000 BGNWe are looking for a Slovak Speaking Security Specialist to join our client’s team, representing one of the world’s leading search engines. You will help customers maximize their product experience while being part of a dynamic, supportive team.What We OfferWelcome bonus: 3,000 BGNMonthly allowance bonus covering part of the rentFlexible contract options: temporary or part-timeFinancial support during relocation (transportation, hotel, rent assistance)Fully paid trainingStable employment and career growth opportunitiesAttractive salary and additional health insurance50+ benefits and services to choose fromPositive international work environmentRelocation assistance provided.Key ResponsibilitiesProvide professional support for products and services while maintaining high customer satisfactionUse CRM software, ticketing systems, and other tools to address customer needsEngage with customers via phone, email, and chatResolve inquiries within agreed SLAs, using knowledge bases and protocolsMeet or exceed performance goals (call handling, first-call resolution, customer satisfaction)Collaborate with teammates to share best practicesParticipate in ongoing training and stay updated on product knowledgeRequirementsFluent in Slovak and EnglishStrong interpersonal skills and customer service orientationAbility to follow structured processes and guidelinesExcellent active listening and problem-solving skillsAdaptable and quick to learn new tools and technologiesSelf-motivated and passionate about customer satisfactionIdeal CandidateCustomer-focused mindset, delivering exceptional serviceCommunicates clearly, able to simplify complex conceptsTroubleshoots issues and finds creative solutionsContributes positively to team dynamicsEmbraces change, learns quickly, and stays composed under pressure

Offer

€1.2k per month + relocation