Slovenian-Speaking Customer Support Specialist

Job description:

Description

Slovenian-Speaking Customer Support SpecialistSofia, Bulgaria | €1,300 gross/month + €1,500 signing bonusAre you fluent in Slovenian and English and looking for an exciting opportunity to start or develop your career in an international environment?We are looking for a Slovenian-Speaking Customer Support Specialist to join our team in Sofia, Bulgaria.No previous customer support experience is required — we provide fully paid training and all the support you need to succeed in the role.Your Responsibilities• Deliver outstanding customer service and create a positive customer experience• Identify and assess customers' needs• Handle general inquiries and provide product support• Assist customers with troubleshooting and problem-solving• Communicate with customers via phone, email, chat and tickets• Ensure customer satisfaction and provide professional, timely supportWhat We're Looking For• Fluent Slovenian• Good command of English• Excellent communication and interpersonal skills• Customer-focused and positive attitude• Good problem-solving skills• Willingness to learn and develop• Previous customer support experience is not requiredWhat We Offer• €1,300 gross monthly salary• €1,500 signing bonus• Fully paid training• Stable employment and career development opportunities• Additional health insurance• 50+ employee benefits and services to choose from• Positive and international working environment• Ongoing support and learning opportunities• Employee referral bonusesRelocation Package – SofiaIf you're relocating to Sofia, we'll make the move as easy as possible:• €1,200 gross relocation bonus, paid in two instalments• 21 days of company-provided accommodation upon arrival• Assistance with finding suitable long-term accommodation• Flight ticket to Sofia covered by the company• Taxi transfer from the airport to your accommodation

Requirements

What We're Looking For• Fluent Slovenian• Good command of English• Excellent communication and interpersonal skills

Offer

€1,300 gross/month + €1,500 signing bonusRelocation Package – SofiaIf you're relocating to Sofia, we'll make the move as easy as possible:• €1,200 gross relocation bonus, paid in two instalments• 21 days of company-provided accommodation upon arrival