Solutions Consultant - Slovenian & English

Job description:

Description

Solutions Consultant (Slovenian & English)Sofia, Bulgaria€1,485 gross per month + relocation assistanceAre you fluent in Slovenian and English and passionate about delivering exceptional customer experiences? Join our growing international team in Sofia as a Solutions Consultant and help customers get the most out of our products and services.What You'll Do• Provide professional support to customers via phone, email, and chat• Resolve customer inquiries efficiently while maintaining high satisfaction levels• Use CRM platforms, ticketing systems, and internal tools to manage customer interactions• Meet service-level agreements (SLAs) and performance targets• Troubleshoot issues using established procedures and knowledge bases• Collaborate with colleagues to share best practices and improve processes• Participate in ongoing training and stay up to date with product knowledge and industry developmentsWhat We're Looking For• Fluent Slovenian and English (written and spoken)• Excellent communication and interpersonal skills• Strong customer service orientation• Ability to follow structured processes and guidelines• Effective problem-solving and troubleshooting abilities• Quick learner with strong adaptability to new technologies and procedures• Self-motivated, proactive, and committed to delivering outstanding customer experiencesIdeal CandidateYou are customer-focused, positive, and solutions-driven. You can explain complex information in a clear and simple way, remain calm under pressure, and enjoy working in a collaborative team environment. You embrace change, learn quickly, and consistently strive to exceed expectations.What We Offer• Competitive salary package• Relocation assistance to Sofia, Bulgaria• International and multicultural work environment• Comprehensive training and continuous development opportunities• Career growth within a global organization• Supportive team culture focused on success and collaborationReady to take the next step in your career? Apply today and become part of a dynamic team dedicated to delivering exceptional customer experiences.  

Requirements

• Fluent Slovenian and English (written and spoken)• Excellent communication and interpersonal skills• Strong customer service orientation• Ability to follow structured processes and guidelines• Effective problem-solving and troubleshooting abilities• Quick learner with strong adaptability to new technologies and procedures• Self-motivated, proactive, and committed to delivering outstanding customer experiences

Offer

€1485 per month + relocation assistance