Information

  • Sector: Customer Service
  • Contract: Full time

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Spanish-Speaking Customer Experience Officers - Athens

Greece ยป Athens

Job description:

Description

Reference Number: GR_CCOSP1021 The role: We are looking for passionate and self-motivated professionals to join our Customer Care team in Athens. The main responsibilities of the position include:Deal with clients’ inquiries via live chat, email and telephonePerform personal clientele analysis and take actions as requiredHandle client inquiries appropriately and ensure that high level service is providedPromote available products and services to clientsDevelop and maintain excellent relationships with prospective and existing clientsCooperate effectively with other departments as requiredContribute to team effort by achieving targeted results 

Requirements

Main requirements:Degree in a business-related fieldClient handling experience in the financial services sector is a definite plusFluent Spanish speaker with excellent oral and written skills in EnglishAbility to multitask and maintain a high-level of organizationOutstanding communication and interpersonal skillsExcellent computer literacyValid work permit required 

Offer

Benefit from:Attractive remuneration packagePrivate health insuranceCorporate pension fundFood allowanceIntellectually stimulating work environmentContinuous personal development and international training opportunities  Type of employment: Full timeLocation: Athens, GreeceAll applications will be treated with strict confidentiality! 

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