Spanish-speaking Customer Support Expert in Greece

Job description:

Description

Workster is partnering with Greece’s biggest tech company to find Spanish-speaking Customer Support Experts to work for the world’s largest social media platform, based in Athens. ✈️This role comes with free relocation to Greece - including your flight, a few weeks in a hotel, and help finding a long-term place to stay.Your RoleSupport customers via phone, chat, or email, making sure every interaction is positive.Listen carefully to customer needs and offer fast, accurate, and friendly solutions.Handle questions about products, services, accounts, or orders.Stay up to date with company processes to ensure consistent service.Work with other teams when needed to solve more complex issues.Log all interactions in the system and follow up when necessary.Spot areas for improvement and share ideas to make the customer experience even better.

Requirements

C1 level Spanish and good English (B2 or higher).Already in Athens or open to relocating there.Previous customer support experience is a plus.Problem-solving mindset and team-player attitude.Adaptable, curious, and comfortable using online tools and software.Able to provide basic documents (ID/Passport, Birth Certificate, etc.).

Offer

Relocation package (flight, hotel stay, housing support).Competitive salary + performance bonuses.Private health insurance.Rotational shifts, depending on the project.A friendly, international environment with plenty of growth opportunities.Full training and ongoing support to help you succeed.