Suomalaiset asiakaspalvelutyöt Kreetalla, Kreikassa

Job description:

Description

Join our Nordic Customer Service team in Chania and work with the top Nordic home appliance manufacturerHow would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Customer Care team in one of the most popular destinations in the world – Chania, Crete!If you are fluent in Finnish, grab the opportunity and come work with the top Nordic home appliance manufacturer that shapes living for the better by reinventing taste, care and wellbeing experiences, making life more enjoyable and sustainable for millions of people.Join a team committed to understanding and empathizing with people, while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience. Be part of the change and join us in beautiful Crete! What you will do:Be the primary point of contact for customer requests, representing the top Nordic home appliance manufacturerUtilize phone e-mails and calls in order to provide a seamless customer experienceHandle customer inquiries in a professional and timely mannerTurn every customer into a happy customer!Exchange ideas and solutions with your colleagues!Enjoy your time in Crete! What you will bring:Fluency in FinnishGood knowledge in written and spoken EnglishSwedish knowledge will be considered as an assetUnderstanding and empathizing with people and problem-solvingPrior experience in customer support or claims and consumer complaints is advantage will be considered an assetExceptional communication & soft skills, as well as a problem-solving mentalityComputer knowledge, good knowledge of MS programsA positive and adventurous attitudeA curiosity driven mindset, willing to know everything about everything.Results-driven way of thinking, aiming to fix any issue the first time, following up as needed to reach a resolution that satisfies the consumerA sponge that is willing to soak up all the knowledge and experience we offer What we offer:Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you)Free accommodation or extra accommodation bonus, throughout the entire employment periodCompetitive monthly salary + 2 extra salaries per yearReferral Program: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasProfessional growth & development opportunities within a multicultural, safe and fun workplace This is a great opportunity to advance your career and work for a multinational and Great Place to Work-Certified Company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family. Thinking about relocating and wondering about cost of living in Greece? Get an idea here:Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is considered to be quite low, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.