Swedish Customer Service Agent to work in Greece!

Job description:

Description

Nordic Jobs Worldwide is looking for candidates with a fluent or native Swedish language skillset, for a Customer Service job in Greece.You can choose from different projects: Work remotely at your home in Greece or Work at the office.You can also choose between different office locations if you choose to work at the office: Athens or beautiful Chania site!Do you speak Swedish and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you!Our multicultural client is searching for Swedish speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood.  Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe” and as a “Great Place to Work,” in Greece.Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.You will be asked to:Interact effectively with existing customers via Calls, E mails or Chat in both Swedish and English.Handle customers’ complaints and issues with patience and empathy.Be able to solve efficiently all the technical issues.Record details of customer contacts and actions taken.

Requirements

Native or near-native fluency in Swedish and excellent command of English, both written and spoken.Strong customer-oriented mindset with a passion for delivering exceptional service.Excellent communication and interpersonal skills, with the ability to empathize and adapt to customer needs.Problem-solving abilities and a keen interest in troubleshooting technical issues.Proven ability to work independently, prioritize tasks, and multitask effectively.Familiarity with social media platforms and a genuine interest in technology.

Offer

Competitive monthly salary as well as a monthly performance bonusExcellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other thingsExtra payment for Night shifts, Overtime, Greek Holidays & SundaysOngoing paid training using the latest technologiesBoth private and public health insurance coverageIn house doctorOn site canteenCasual dress codeEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureFun team activities inside and outside the companyLots of benefits and discounts for all their employees