Swedish Customer Service - Telecommunications

Job description:

Description

Join our dynamic team providing top-tier customer service in the telecommunications industry! We're seeking individuals with or without prior experience in customer service who possess a knack for problem-solving and a passion for delivering exceptional customer experiences. Key Responsibilities:Resolve customer concerns promptly and effectively, ensuring a seamless experience.Utilize advanced active listening skills to engage with customers and address their needs empathetically.Maintain a positive attitude and adaptability to various customer situations.Demonstrate strong sales acumen and target-oriented mindset, with a curiosity and solution-oriented approach.Proficiency in computer usage and the ability to manage calls and solve problems efficiently.Guide customers through complex procedures from start to finish with ease.Stay updated on ongoing cases and communicate relevant updates to customers.Identify and address customer needs to promote sales and upselling opportunities. Perks:Competitive salary starting at 1.029€ with monthly performance bonuses of up to 350€.Flexible scheduling from Monday to Sunday, between 09:00 and 20:00.Comprehensive 3-week training program to equip you with the necessary skills and knowledge for success.Relocation Package: Enjoy a complimentary flight to Sweden and two weeks of accommodation upon your arrival. We're dedicated to making your transition smooth and hassle-free! If you're ready to embark on a rewarding career where you can make a difference every day, apply now to join our team!