Information

  • Sector: Customer Service
  • Contract: Full time

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Swedish Customer Support Coordinator

Ireland » Dublin

Job description:

Description

EXCELLENT OPPORTUNITY TO JOIN AN EXCEPTIONAL TEAM

Our client is seeking to employ a Swedish Customer Support Coordinator to join their social media team. This is an excellent chance to work with a team that is the heart of the business and excel at delivering a high level of customer service to our customers. Within the role you will be responsible to support our customers’ needs, via a variety of communication channels. You will join a fast-paced, demanding, environment with excellent rewards and achievements based on your exceptional performance. Working Monday to Friday with occasional weekend work.

The Role:

  • Deliver a high level of customer service and put the customers first at all stages of their journey
  • Work closely with a diverse and vibrant team to meet the business expectations
  • To communicate effectively between customers, our client and the team
  • Resolve queries at the first point of contact through various communication channels
  • To provide administrative support to the team
  • To professionally handle all enquiries, payments and follow up on any issues efficiently
  • To undertake additional tasks as delegated by the team leader

Requirements

The Candidate:

  • Experience working in a customer service role with ability to provide excellent customer service
  • Proficient in MS office (ie Word, Excel)
  • Fluent written and spoken linguistic ability in English and Swedish
  • Excellent communication and interpersonal skills
  • Enjoys working in a busy, fast-paced environment
  • Great attention to detail and organisation skills

Offer

If you are interested in this role, please apply to Ciara Laird via the link below

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