Swedish speaking Customer Service representative

Job description:

Description

Advising clients on various issues using email and voice support;Outbound calls to clarify information or provide feedback to clients/partners;Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;Solving complex issues, claims, helping the client in solving a critical situation;Correct entry of information received from the client into the database;

Requirements

Knowledge of Swedish language (B2-C1);Knowledge of English language (B2);To be both a sociable and friendly team member as well as an independent task performer;To be fast and able to work in a dynamic work environment;Multitasking skills;

Offer

Remote selection processGreat work conditionsCorporate training for all new hiresAdditional health insurance after 6 monthsActive and fun corporate life throughout the yearCareer growth opportunitiesRolling schedule (Mn-Sn)Monthly salary 1959€ - 2634€