Swedish Speaking Customer Support Specialist – Work from Hom

Job description:

Description

Do you have a genuine interest in technology and a strong commitment to delivering excellent customer experiences? A leading global company in innovative home solutions is looking for motivated Customer Support Specialists to join its team in Greece.In this role, you will support customers with high-quality household technology products, guiding them through product usage, answering questions, and resolving technical issues. You will be an essential point of contact, ensuring customers receive efficient, friendly, and solution-oriented assistance. Join an international environment where technology meets customer care, and where your contribution truly makes a difference in people’s everyday lives. What you will be doing • Managing incoming customer interactions via phone, chat, and email. • Providing clear and accurate information about a wide range of home technology products. • Assisting customers with technical troubleshooting and product-related questions. • Handling warranty requests, repairs, and replacement processes. • Advising customers on suitable products based on their needs and preferences. • Ensuring a high level of customer satisfaction through professional and empathetic communication. Job requirements • Fluency in Swedish and English, both written and spoken. • Strong attention to detail and organizational skills. • Good problem-solving abilities and technical curiosity. • Ability to remain professional and calm when handling customer concerns or unexpected situations. • Previous experience in customer support or technical support is considered an advantage. What is offered • Competitive monthly salary plus two additional salaries per year. • Referral program with attractive bonuses for recommending friends. • Private health care benefits and access to various discounts. • Comprehensive paid training delivered by certified instructors. • Clear opportunities for professional growth and career development. • Engaging company events, community initiatives, and social responsibility projects. • Free online Greek language courses. • Modern offices with comfortable break areas and a positive working atmosphere. • Employment with a Great Place to Work–Certified company that values diversity and inclusion. This role offers an excellent opportunity to build an international career within a multinational organization, develop valuable skills, and grow professionally in a supportive and inclusive environment that promotes equal opportunities for everyone.