Swedish Tech Support, Microsoft - Athens (paid relocation)

Job description:

Description

The JobYou will be working in the customer and IT support department of Microsoft. This means that you'll represent Microsoft and provide technical assistance regarding products and purchases as well as troubleshooting errors. You will receive the necessary training before you start handling customers!A normal day at work will include tasks like these:Provide support to customers via phone and emailGive accurate information by using the proper procedures (given during initial training)Handle customer questions in a professional and friendly wayFollow management direction and provide feedback on issues if needed

Requirements

You are a native Swedish speaker and fluent in English (B2)Experience in customer support is a plus but not a mustYou have a basic understanding of computer handling skills and maybe some software knowledgeYou're great at resolving problemsGreat communication and listening skills and you can easily create a good atmosphere over phone

Offer

Modern offices in Athens and a great dynamic, international teamGet 2 extra salaries per year - a total of 14 salariesReceive bonuses based on monthly performanceDevelopment opportunities within the company (supervisor, quality analyst, CSR2, trainer)Relocation package (paid flight, airport pickup, and 14 days hotel)Health insuranceHelp from real estate agents to find a great place to liveAssistance in opening a Greek bank account and handling paperwork