Swiss-German Client Advisor

Job description:

Description

Location: work from home in GreeceRole: Swiss German speaking B2B Client AdvisorSalary:  1278 euro gross p/m (paid 14 x p/a) plus potential performance bonus of 100 EUR p/m, plus monthly 121 euro net food vouchers, plus monthly 30 euro net work from home allowanceHours of work: 40 hrs per week, rotational between MON-FRI 10:30am-06.30pmIf you are a fluent German speaker looking to join a dynamic team that helps bring digital ideas to life, this could be the perfect opportunity for you! We are currently hiring a B2B Client Advisor for an exciting digital marketing project with one of our outsourcing partner clients in Greece.Our client operates in the digital marketing sector, supporting small and medium-sized businesses worldwide by building websites, launching paid search campaigns, and creating high-quality digital content. The company provides scalable solutions that help businesses strengthen and grow their online presence.In this role, you will manage customer communication in a professional, proactive, and service-oriented way. You will guide clients throughout their website journey — from the initial consultation and approval of the first website draft, to post-launch support and follow-up.You will handle both scheduled outbound calls as well as inbound communication via phone and email, ensuring a smooth and positive customer experience.Responsibilities:Consultation Calls: Outbound calls to business clients who have just signed up, to collect website content and requirementsAct as the main point of contact between the client and the web designer, ensuring smooth collaboration and clear communicationApproval Calls: Outbound calls to review the website draft and ensure client satisfaction before the website goes live

Requirements

The successful candidate should have:Fluency in German and EnglishAbility to understand Swiss German, or experience working with Swiss customersPrevious experience in a customer support or client-facing roleStrong organisational skills and the ability to manage multiple tasks while maintaining attention to detail

Offer

Salary and BenefitsExcellent career progression opportunities in a growing company. Basic gross salary is 1278 euro gross p/m (=1007 euro net ) with potential performance bonuses up to 100 euro gross p/m. Plus monthly 121 euro net food vouchers, plus monthly 30 euro net work from home allowance.About TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com