Taiwanese - Speaking Client Relations Manager

Job description:

Description

The Role:We are looking for a passionate and self-motivated professional to join our Client Relations team in Taiwan.The main responsibilities of the position include: • Develop and maintain excellent relationships with prospective and existing clients• Responsible for activating new client leads and following up with potential clients• Handle client inquiries and ensure that high level service is provided• Perform personal clientele analysis and take actions as required• Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients• Ensure compliance with the company’s legal guidelines and compliance procedures• Provide suggestions on system enhancements• Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development• Contribute to the team effort by achieving targeted results• Cooperate effectively with other departments as necessary

Requirements

Main requirements:• Degree in any business-related field• Client handling experience in the financial services sector will be considered an advantage• Fluent Taiwanese and Mandarin speaker with excellent oral and written skills in English• Reliable, with integrity of character• Outstanding communication and interpersonal skills• Dynamic, innovative and target oriented• Strong computer literacy• Valid work permit required

Offer

Benefit from:• Attractive remuneration package plus performance related reward• Intellectually stimulating work environment• Continuous personal development and international training opportunities