• Sector: Customer Service
  • Contract: Full time


Europe Language Jobs Logojob search powered by

Team Manager - Finnish Native

Spain ยป Barcelona

Job description:


MISSION:The Team Manager is responsible for his/her team to achieve the performance targets and quality standards of the company, developing effective measures of supervision and training with the assigned agents, and ensuring optimal compliance with trade agreements while performing the necessary administrative and customer service tasks. As a TM, you will support the management team when the service requires it.


REQUIREMENTS:* Academic: University degree is valued* At least 1 year of experience in management.* Languages: complete fluency in English and FIN* Technology: professional MS Office ability


TASKS INCLUDE, BUT ARE NOT LIMITED TO: -Monitoring and supervision of the assigned group of agents -Track performance and ensure the achievement of set target levels -Interacting with internal departments to ensure the customers' and employees' needs are met -Preparation of action plans aimed at supporting and helping agents to achieve their objectives

Find a Genius in Barcelona

Ivan L

I live in Barcelona

Tanya L

I live in Barcelona

Maria D

I live in Barcelona

Lisa M

I live in Barcelona

Canan T

I live in Barcelona

Marius B

I live in Barcelona

Anna Z

I live in Barcelona

Jonas R

I live in Barcelona

Cem K

I live in Barcelona