Tech Support Role for Norwegian Speakers – Warsaw, Poland

Job description:

Description

Are you tech-savvy and people-oriented? Do you want to grow your career in technical support while developing your customer service and sales skills – and get rewarded for it?Our client is looking for Norwegian-speaking talent to join their expanding team in Warsaw! In this hybrid role, you'll combine customer support with soft sales – helping customers solve technical and billing issues while also identifying opportunities to recommend new products and services. And yes – there’s commission potential for every successful upsell.About the roleAs a Technical Support Agent, you'll provide 1st and 2nd line support for customers on-site in Warsaw. No two days are the same – you'll troubleshoot, assist, advise, and upsell in a fast-paced, rewarding environment where both customer satisfaction and performance bonuses are key.Why join?Fixed base salary + possibilities for commisonWork for a global company that partners with iconic brandsClear development paths and continuous trainingBe part of a vibrant, international work cultureYour main responsibilities will include:Providing 1st and 2nd line technical support to customersResolving billing issues and troubleshooting technical problemsOffering top-tier customer service across multiple channelsRecommending products and services based on customer needs (soft sales)Communicating professionally in both Norwegian and EnglishWorking full-time in rotating shifts, including some weekendsTake your next step in a company that values both your tech skills and your people skills – and rewards you for going the extra mile.

Requirements

Candidate profileC1 level proficiency in Norwegian, strong B2 level in EnglishStrong technical skills and problem-solving abilityComfortable with soft sales and meeting sales targetsConfident communicator with persuasive abilitiesFinancially prepared to relocate to PolandFlexibility to work across various shifts, including weekends

Offer

Employer offersFull-time position (40 hours/week, Mon–Sun shifts)On-site work in a modern Warsaw office3-month probation followed by a 12-month contractRelocation package: Flight tickets + 2 week hotel stay (twin room)Inclusive and international work environmentAbout WarsawWarsaw, the capital of Poland, combines rich history with modern urban life. A vibrant city with a growing expat community, affordable living, and great infrastructure, Warsaw offers a dynamic lifestyle, excellent transport links, and a thriving tech and business scene.Nordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.