Turkish-Speaking Customer Experts for Singapore Airlines

Job description:

Description

Join our Customer Experts for Singapore Airlines, and be a flight ambassador ready to turn every flight into an amazing experience!In collaboration with Singapore Airlines, one of the most respected travel brands around the world, we are looking for a Turkish-speaking flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger.If you wish to put your travel savvy to use and start a professional journey with a leader of the aviation industry, apply now and join us in Athens, Greece!At TP Greece, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people.Please note that in order for the recruitment process to start, you need to be an EU citizen, or Schengen zone / EU passport holder, or have a Greek residence permit (providing access to work) or a corresponding certificate of electronic submission (formerly known as “blue paper”).Some of the daily tasks we’ll entrust you with:Responding to customer’s requests (including partners, travel agencies, corporate) through multiple communication channelsEntering customer information in our system to issue tickets or update recordsExplaining rules and procedures to passengers prior to boarding flightsProcessing refunds for lost or damaged tickets or reservation errorsExplaining applicable fees and taxes for each ticketWe’ll love it if you have:High level of fluency in Turkish Good communication skills in EnglishCustomer service experience preferredStrong verbal and written communication skills utilizing active listeningExperience working in hospitality/travel/airline industry is a plusThe ability to learn and adapt to new software technologiesWhat we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)Competitive monthly salary + 2 extra salaries per yearRefer-A-Friend: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or ageKey TakeawaysSingapore Airlines seeks a Turkish-speaking flight ambassador to enhance passenger experiences.The position is available in Athens, Greece, and requires EU citizenship or equivalent permissions.Responsibilities include responding to customer inquiries, issuing tickets, and explaining fees.Preferred qualifications include fluency in Turkish, customer service experience, and hospitality industry background.The company offers relocation support, competitive salary, training, and professional growth opportunities.