Information

  • Sector: Customer Service
  • Contract: Full time

Languages

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URGENT! Russian speaking CS/Sales agents in Berlin

Germany » Berlin

Job description:

Description

Our partner is looking for Russian-speaking Sales & Marketing representatives in Berlin! The company digitizes the entire application process and offers you a temporarily 100% Home-office in BERLIN. Start as a Russian-speaking Sales & Marketing Representative in Home-office from Berlin or throughout Germany for the greatest Social Media Network. After the current restrictions have been lifted, you will work onsite in Berlin together with your new team.

 Tasks (Sales)

  • As a product expert for marketing advertisements, you are an information provider and decision-making assistant for updating successful online advertising campaigns
  • You understand yourself as a trusted relationship manager, bring the wishes of the customer in experience and are involved in their successful implementation
  • You detect trends and undesirable developments at an early stage and apply your ideas to a powerful advertising campaign
  • Optimize ad placement based on success metrics and their regular analysis

Tasks (CS)

 

  • You will be a single point of contact for advertisers and agencies (SMB) for different types of inquiries in RUSSIAN
  • You are putting together solutions to support and expand your customer's self-serve advertising customer base
  • You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
  • You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
  • From the beginning, you will take an active role in providing an excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer advertising experience

 

 

 

Requirements

The Ideal Candidate

  • Candidate must already be living in Germany and be willing to relocate to Berlin after the pandemic
  • EU passport or valid work permit in Germany
  • A strong sales-orientated attitude, entrepreneurial thinking and the ability to empathize with the customer.
  • Fluency in Russian and very good command of English at least B2 level
  • Experience in Sales and/or Marketing with proven record of accomplishment is a big plus
  • Social Media Advert Product knowledge or at least an affinity for Digital Advertising
  • Fast learner, diligent worker
  • You are expected to provide background checks (certificate for the highest level of education, employment certificate, references from previous employment)

Offer

The Benefits

  • 2500€ gross monthly salary (€2200 for CS)
  • Competitive monthly Performance Bonus gross (up to €625) (€300 for CS)
  • Up to 2000€ relocation package (one-time payment, distance to Berlin minimum 150 km) 
  • 40 € Cash Card
  • More time for your family, pet and hobbies - perfect for your Work-Life-Balance​ No transport costs or traffic jams on your way to the office (hey pretty environmentally friendly)
  • We will provide computer, screen and headset
  • 3 weeks paid training and ongoing coaching - all online

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