Information

  • Sector: Customer Service
  • Contract: Full time

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Work at Home - French Advisor for Customer Support, Porto

Portugal » Porto

Job description:

Description

Grow with us #SitelPortugal

Sitel has great offices full of amazing people, with a trustful and happy environment.
But until we have the possibility to return, we implemented remote work for local candidates - Stay safe, Sitel is supporting work from home!
 

Sitel is a global people-driven company that delivers Customer Experiences to the world’s best brands.
Our commitment is to provide the best environment for our associates and allow them to grow and contribute to success.

 

The Job.

We are currently looking for enthusiastic and motivated candidates to join the Sitel team. As a Customer Service Associate, you’ll be the voice of the brand and create personalized, engaging experiences for our client´s customers.

  • Being in charge of supporting client's queries through calls, chat, and email, ensuring the best quality service
  • You will enrich your experience with valuable skills and knowledge in the latest technologies
  • Internal growing opportunities based on performance

Requirements

Our selection.

  • Native/ proficient level of French (C2)
  • Advanced level of English (C1)
  • Remote work requires a high-speed Internet Service with a basic landline telephone service
    • Operating System - Windows 10
    • Web Browser - Google Chrome 23 or higher, Mozilla Firefox 3 or higher, Microsoft IE 10.0 or Higher
    • Ethernet Port available
    • Please use the speedtest to check your internet,
      • PING 100 ms maximum
      • DOWNLOAD 5.0 Mbps minimum
      • UPLOAD 3.0 Mbps minimum
  • For non-EU applicants, a valid work permit is required

Offer

We work hard and reward harder.

  • Signing Bonus - 1.000€
  • Competitive wages
  • 40hours/week in rotating shifts 
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives; like our SitelFit wellness program

Sitel - Conseiller Clientèle, Porto

Be part of the Sitel Family! - apply today!

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