• Sector: Customer Service
  • Contract: Full time


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Work at Home - French Advisor for Ferry Travel Service

Portugal » Portugal

Job description:


We are hiring near you #SitelPortugal

Sitel is a global people-driven company that delivers Customer Experiences to the world’s best brands.
Our commitment is to provide the best environment for our associates and allow them to grow and contribute to success.


We are looking for motivated candidates living in Portugal to help us provide the best Customer Service Support to our Client.


Our client is a ferry travel aggregator service across the globe that provides the most comprehensive portfolio in the Ferries Industry, offering an easy way to look, compare, and book between all available offers.


The job.

  • Work at Home project
  • Being in charge of supporting client's queries through calls, chat, and email, ensuring the best quality service
  • You will enrich your experience with valuable skills and knowledge in the latest technologies
  • Internal growing opportunities based on performance


Our selection.

  • Fluent French speaker (native/ proficient level - C2)
  • English advanced level (minimum C1)
  • Work@Home based on Portugal
  • Remote work requires a high-speed Internet Service with a basic landline telephone service
    • Operating System - Windows 10
    • Web Browser - Google Chrome 23 or higher, Mozilla Firefox 3 or higher, Microsoft IE 10.0 or Higher
    • Ethernet Port available
    • Please use the speedtest to check your internet,
      • PING 100 ms maximum
      • DOWNLOAD 5.0 Mbps minimum
      • UPLOAD 3.0 Mbps minimum
  • For non-EU applicants, a valid work permit is required


We work hard and reward harder.

  • Signing Bonus - 1.000€
  • Competitive wages
  • 40hours/ week in rotating shifts
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives; like our SitelFit wellness program


Conseiller Voyages pour compagnies de ferries - Lisbonne

Begin your Sitel journey – apply today!