Automotive Support Specialist (FR/EN) | Lisbon

Job description:

Description

Automotive Technical Support Specialist (French + English) Lisbon | Hybrid | Leading International Automotive Company  Are you passionate about cars, technology, and helping others? Do you have hands-on workshop experience and speak fluent French and English?This is your chance to join a global team that’s transforming automotive technical support! Your mission: Be the first point of contact for European customers, delivering outstanding technical support;Diagnose and resolve issues with light and heavy vehicles from various brands;Log and track all incidents in the internal system;Follow defined processes and collaborate with international teams;Contribute to the technical knowledge base and FAQs;Ensure clear, professional, and empathetic communication with customers and colleagues.

Requirements

What we’re looking for:Technical education in mechanics, automotive mechatronics, or equivalent;1 to 3 years of hands-on experience in a workshop environment;Fluency in French (minimum C1) and English (minimum B2);Strong diagnostic skills and a solution-oriented mindset;Team player with a genuine desire to support customers, even in challenging situations;Basic IT knowledge is a plus;Previous experience in customer-facing roles is an advantage.

Offer

What we offer: Integration into a world-leading company with a strong focus on innovation and continuous training;Multicultural, collaborative, and dynamic work environment;Flexible work model: hybrid;Competitive salary package and attractive benefits;Real opportunities for professional growth and to be part of something big. Ready to accelerate your career? Apply now and join a team that values your talent and gives you room to grow!