Beauty Customer Service Agent – French Speaker in Lisbon

Job description:

Description

Are you passionate about beauty and make-up and eager to share your knowledge with others? Would you like to work in Lisbon, one of Europe’s most vibrant capitals, while being part of a multicultural team supporting well-known brands? This could be your opportunity of a lifetime.Your responsibilitiesRespond to customer inquiries regarding products, orders, payment methods and shipping with professionalism and empathyHandle customer emails and provide clear and supportive communicationEnsure excellent customer satisfaction by offering high-quality service

Requirements

Native level of FrenchPassion for the beauty and make-up industry, studies or experience in the field is a plusMotivation to take on a new challenge and relocate abroadInterest in travel, cultural exchange and teamworkReliability, adaptability and flawless communication skillsEU citizenship or valid work permit for Portugal required

Offer

Working conditionsTemporary contract of 10 monthsFull-time schedule from Monday to Sunday, rotating shifts between 8 am and 7 pmCompensation and benefits850 € gross per month paid 14 times per yearMonthly performance bonus up to 100 €Meal vouchers of 7.23 € per workdayPartial reimbursement of transportation costsPrivate health insurance and dental plan after six monthsFor international candidatesReimbursement of initial flight costs up to 400 € after 4 monthsFour months of shared accommodation provided by the company with rental fee contributionAdditional perksPaid training and continuous professional developmentCareer growth opportunities in an international and multicultural environmentChance to collaborate with leading global beauty and lifestyle brandsYour future companyFounded in 2000 by two French entrepreneurs, this company has grown into an international Customer Experience Specialist with more than 50,000 employees worldwide. From its Lisbon hub, it manages customer service for some of the world’s most innovative and progressive brands.