Content Analyst with French and English

Job description:

Description

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian andinternational companies. We believe in helping people grow into their best selves, and ourever-growing network of happy candidates and clients is what drives us forward. Let’s shapethe future together!For one of our clients – а company specializing in customer experience technology thatdelivers outsourced sales, support, and business process services to large businesses, we arelooking for – Content Analyst with French and English.Responsibilities:*Monitor and review user-generated content to ensure alignment with platform policies andlegal requirements;*Safeguard the community by identifying and removing content that violates safety,compliance, or quality standards;*Collaborate with internal teams to enhance moderation processes and content governance strategies;*Contribute to the development and ongoing refinement of moderation guidelines and best practices;*React promptly to flagged content and coordinate with relevant departments to managepolicy breaches efficiently.Qualifications:* Proficiency in French (C1) and English (C1), both written and spoken, is essential;* Strong attention to detail and the ability to quickly analyze content under time constraints;* Resilience and adaptability in handling sensitive, sometimes challenging material;* Willingness to work in rotating shifts, including evenings or late hours;* Experience in content moderation, compliance, or customer support is a strong advantage.Our client offers:*Attractive salary package, Holiday and Christmas bonus;*Comprehensive training provided;*Exclusive employee perks and discounts;*Career advancement through development programs;*Secure and long-term employment;*Relocation package.If you feel excited and confident that you’re the perfect fit, we encourage you to take the nextstep. Kindly share your detailed resume in English when you get a chance. (and don’t forgetto include the reference number SM_).Rest assured that we will reach out promptly to the candidates whose profiles closely matchour requirements. Your privacy is of utmost importance to us, and all your information issafeguarded in compliance with the regulations of the Commission for the Protection ofPersonal Data (Astrea Recruitment, reg. No 1809).