Content Moderator (Czech-Speaking) e-Commerce - 1000€ Bonus

Job description:

Description

E-Commerce | Lisbon | On-Site Concentrix is a global leader shaping the future through technology and innovation, operating in 70+ countries and partnering with world-renowned brands.And so, for our client, a leading global e-commerce company connecting millions of shoppers with products from around the world, we are looking for Content Moderators in Lisbon, Portugal.What will you do?As a Content Moderator, you will review and moderate content and user activity on the platform, ensuring compliance with established policies, guidelines, and quality standards.Your responsibilities will include:Review content within agreed service levels and quality standardsReview reported issues within agreed turnaround times while maintaining high quality standardsEscalate issues to the appropriate teams in accordance with established procedures and guidelinesMonitor user behaviour and enforce platform policies effectivelyApply moderation guidelines consistently across diverse content scenariosHandle sensitive issues independently while upholding platform standardsMaintain confidentiality and professionalism when handling sensitive or business-critical contentContribute to service improvements and a positive user experience

Requirements

What are we looking for?C1 level Czech, written and spokenB2 level English, written and spokenA college degree or equivalent diplomaStrong understanding of e-commercePrevious experience in content moderation or a related service industryAvailability to work 24/7 rotating shiftsStrong moderation skills and sound decision-making abilities, with awareness of local market contextComfortable using social media platforms and with a basic understanding of digital advertisingStrong attention to detail and ability to apply policies consistentlyAbility to handle sensitive content with professionalism and discretionAbility to work effectively both independently and as part of a teamDon’t tick every box? We still encourage you to apply! Your experience may be a great fit for this or another opportunity at Concentrix.

Offer

What’s in it for you?Competitive salary + performance bonus1000€ Welcome BonusFully paid trainingCareer development opportunitiesFree Learning and Leadership Development programsBring-a-Friend referral bonusCentral location in LisbonOpportunity to work in an international and dynamic environmentAt Concentrix, your development matters. Around 80% of our managers and leaders have been promoted internally.Ready to shape the future?Apply today and join our international team in Lisbon!Concentrix is an equal-opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to workIn accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.