Customer Onboarding Manager | German Speaker

Job description:

Description

Hospitality SaaS | Remote/Hybrid Are you passionate about customer experience and helping businesses get the most from technology? A leading Hospitality SaaS company is looking for a German speaking Customer Onboarding Manager to support customers across the DACH region and ensure they're set up for long-term success from day one.  Your Mission Own the onboarding journey from implementation to adoption Deliver product training and consult customers on best practices Build strong relationships and become a trusted advisor Partner with Sales and Customer Success to create exceptional customer experiences Continuously improve onboarding processes and customer outcomes  If you enjoy working with people, solving problems and making an impact, we'd love to hear from you. ✨ 

Requirements

You bring:✔ Fluent German & English ✔ Experience in a customer-facing role ✔ Strong communication and presentation skills ✔ Passion for hospitality, technology and customer success 

Offer

You’ll thrive here if you:Enjoy working with customers and solving real-world problemsAre confident communicating across cultures and languagesLike working in a fast-paced, evolving environmentTake ownership and care about delivering excellent experiencesAre curious, adaptable, and always looking to improveKey Benefits: 23 Vacation Days + Bank Holidays Variable compensationHybrid Working Model Discount on Health Insurance Salary sacrifice benefits Free breakfast (Once a week)