Customer Rep (Italian-Speaking) – Insurance €2,000 Bonus

Job description:

Description

€2,000 Welcome Bonus | Lisbon | On-SiteReady to put your Italian language skills to work in an international environment?Join our international team in Lisbon and support customers with their insurance needs, while building your career with Concentrix.What will you do?As a Customer Representative (Italian-Speaking), you will support customers with their insurance policies and provide assistance throughout their customer journey.Your responsibilities will include:Handle customer requests via phone and chatProvide clear information about insurance policies and servicesProcess customer requests through the policy administration systemPrepare and send replies, contractual documents and relevant information by email or postUpdate customer and policy informationProcess policy changes and payment detail updatesHandle requests related to claims and cancellationsIndex and electronically archive documentsEnsure a professional, clear and positive customer experience

Requirements

What are we looking for?You’ll be a great match if you:Have C2-level ItalianHave a B2 level of EnglishHave excellent verbal and written communication skillsCommunicate in a professional, clear and diplomatic wayHave previous customer service experience – a plusAre proactive, organized and self-motivatedEnjoy working as part of an international teamDon’t tick every box? We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.

Offer

What’s in it for you?€2,000 Welcome BonusCompetitive salary + performance bonusFull paid trainingReal career development opportunitiesFree learning and professional development programsRefer-a-Friend bonus opportunitiesCentral location in LisbonInternational and dynamic work environmentAt Concentrix, your development matters. Around 80% of our managers and leaders have been promoted internally.Ready to take the next step?Apply today and join Concentrix in Lisbon with a €2,000 Welcome Bonus.Concentrix is an equal-opportunity employer committed to providing an inclusive and respectful workplace.Eligibility to work: In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.