Customer Service Agent (m,f) German

Job description:

Description

Tasks:Key Responsabilities: giving customers a correct, polite, and friendly reception according to relevant Quality Guidelines and quality KPIs; providing consumers with most appropriate information and correct solution, aligned with customer query and according to Buyer’s procedures and processes; adding sales whenever possible, suiting both the company and customer needs; operate and drive continuous improvements in all aspects of operations.

Requirements

German  C2 English B2

Offer

Benefits:Excellent remuneration package based on experience, skills and performanceLife InsuranceMeal allowance + Transport allowancePrivate health insuranceRelocation package: Relocation package: Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class Accomodation for the first year: Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)