Customer Service - German with relocation assistance Porto

Job description:

Description

Are you looking for a job as a Customer Service Representative?Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal! Our ClientThey're a Portuguese company specializing in road infrastructure management, including asset management, operation, maintenance and toll collection services. The company is a key player in Portugal, holding majority stakes in several road concessions and expanding its operations internationally. What you'll doPerform customer service activities through direct digital channels (email and phone); Be the point of contact for trucks of min 3.5 tons of weight; Answer directly to drivers, or transport and logistics companies; Clarify questions related to roads from all over the country from your market; Ensure revenue collection; Debt communication; Service sales as applicable; Contribute to the achievement of our client's objectives. 

Requirements

Fluent written and verbal communication skills in German (C2); Good knowledge of English (minimum B2); Excellent communication and interpersonal skills and team spirit; Agile in computer skills from the user’s perspective; Able to handle confidential and/or highly sensitive information; Experience in Customer Service (preferred). 

Offer

Health Insurance from the moment you join our team; Relocation assistance – TP Housing + initial and annual flights; Guaranteed meal allowance included on top of your base salary; Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit; Access Portuguese language courses, sport activities and social events; Grow with us through our initial and continuous training and personal development; Easy public transport access to our offices.