Customer Service with French in Lisbon

Job description:

Description

Responsibility Inbound Customer service for bookings, purchases of services or goods; Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts; Management of changes, adjustments, complaints and any other customer concerns.

Requirements

Native level of written and verbal communication skills in French and good command of English (B1 Level); Willing to start an international experience – work abroad; Excellent communication and interpersonal skills and team spirit; Able to handle confidential and/or highly sensitive information; Experience in customer service (preferred); European Citizenship or valid work permit for Portugal.

Offer

International career in a multicultural environment; Possibility of cooperation with the leaders in various industries; Intensive training and familiarization phase; Ample opportunity to grow and evolve within our organization; Accommodation in a room of a Teleperformance owned apartment; Initial flight expenses refund; Free annual flight to the homeland; Health Insurance since day one in the company; Free healthy meals in the cafeterias, such as soup, bread, salad and fruit; Free Portuguese language courses, water sports, soft trekking and much more.