Customer Service with French in Porto

Job description:

Description

Responsibility Inbound Customer service for bookings, purchases of services or goods; Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts; Management of changes, adjustments, complaints and any other customer concerns.

Requirements

Native level of written and verbal communication skills in French and good command of English (B1 Level); Willing to start an international experience – work abroad; Excellent communication and interpersonal skills and team spirit; Able to handle confidential and/or highly sensitive information; Experience in customer service (preferred); European Citizenship or valid work permit for Portugal.

Offer

Health Insurance from the moment you join our team; Relocation assistance – TP Housing + initial and annual flights; Guaranteed meal allowance included on top of your base salary; Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit; Access Portuguese language courses, sport activities and social events; Grow with us through our initial and continuous training and personal development; Easy public transport access to our offices.