Description
Workster partners with a major outsourcing in Greece to find experienced Czech Customer Care Specialists to work in Lisbon, Portugal. The successful candidates will support customers for different industries and brands.Your RoleSupport Czech customers over phone, email and occasionally chatAchieve your weekly and monthly targets as part of a multicultural TeamProvide exceptional customer experienceRepresent your brand professionally and with dedicationDocument each interaction in a dedicated CRM systemAct as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department
Requirements
Native (C1+) level of CzechWillingness to relocate to Portugal or based thereGood level of English (B2)Experience in Customer Support is an advantageStrong abilities to work independently and as a team playerProblem-solving and critical thinking skillsAdaptable and flexible, demonstrating abilities to work with process and information changesStrong working knowledge of external systems and PC based internet and software applicationsAbility to provide required documentation (ID/Passport, Birth Certificate)
Offer
Attractive salary & benefitsRelocation package + accommodation from day onePrivate health insuranceWork with a world-renowned global brandsMulticultural team & modern office in the heart of LisbonStep into a vibrant city and a career you’ll love—this is your time to shine! ????