Danish Front Office Agent | Lisbon

Job description:

Description

???? Danish Speaker – Front Office Agent???? Location: Lisbon, Portugal | Full-Time | Hybrid Are you a confident communicator with a passion for customer interaction? Join a dynamic international team in Lisbon and support one of the world’s leading automotive brands in delivering outstanding customer service. We are looking for a Danish-speaking Front Office Agent to manage outbound calls and assist customers with data consent procedures. If you’re organized, friendly, and solution-oriented, this is your chance to grow in a fast-paced, multicultural environment.

Requirements

???? Your Role: Make outbound calls to customers regarding data consent Document interactions and ensure accurate follow-up Provide clear, professional communication to support customer understanding Collaborate with internal teams to ensure smooth processes ???? What You Bring: Fluency in Danish (C1) and solid English (B2+) Strong communication skills and a customer-first mindset Organized, proactive, and team-oriented personality Previous experience in customer service or call handling is a plus

Offer

What You’ll Enjoy: Direct contract with the client MON- FRI position Flexible working hours and hybrid work model Health and wellness programs On-site canteen and excellent public transport connections