Danish-speaking Customer Support for a Fashion Brand

Job description:

Description

Do you want to work for a big-name fashion company and build a career in customer service? Our client is looking for Danish-speaking talent to join their team in Lisbon, Portugal!Become part of an international support team for a globally renowned fashion brand. As a Customer Support Representative, you will play a key role in offering outstanding service to customers throughout their shopping journey. Develop your professional skills in a multicultural environment and enjoy the vibrant lifestyle of Portugal’s capital.About the companyOur client is a global provider of business process outsourcing (BPO) solutions, specializing in customer service, sales, and technical support. With operations in more than 20 countries, they employ over 130,000 professionals delivering high-quality services for major international brands across diverse industries.About LisbonLisbon offers a rich cultural heritage, sunny climate, and high quality of life. As one of Europe’s most vibrant capitals, it combines traditional charm with a modern lifestyle. Enjoy affordable living, delicious cuisine, and a welcoming atmosphere while working in a growing international hub.Nordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.

Requirements

Candidate profile Native or near-native in Danish (C2) Good oral and written communication skills Basic computer knowledge from a user’s perspective Experience in face-to-face or contact center customer service is a plus Customer-oriented, adaptable, and dynamic personality Ability to multitask, manage time effectively, and work independently

Offer

What will you do? Support customers by delivering top-tier service and assistance Handle administrative tasks associated with service operations Resolve order-related incidents effectively Assist with inquiries and issues during the purchasing process Work collaboratively with the team and adapt to different environments