Danish speaking Customer Support - Porto, Portugal

Job description:

Description

Is helping others in your nature? Our client is an international customer experience company, and they are looking for a Danish-speaking Customer Service Representative with a problem-solving mindset. You will support a leading global healthcare company, handling customers in the Danish market.What you'll doGive B2B and B2C customer support for the Danish marketResolve inquiries mainly through inbound callsHandle back-office tasks, including emails, chats and work in internal applicationsSupport several products across several marketsYour profileNative or C1 level Danish, written and spokenStrong English, written and spoken (B2 or above), since you will also support the UK marketGood computer skillsAble to show empathy in writingAn analytical mindset for diagnosing and troubleshooting issuesGood at managing your time and reaching goalsScheduleMonday to Friday, 07:00–17:00In the future, the role may include some nights and weekends, depending on the project's needsWhat's on offerRelocation support: Flight ticket and 2 months free accommadation. Total Salary Package: 1,964€ Gross per monthPossibility of a permanent contract, with an attractive salary and bonus systemPaid training and daily support from day oneAn international, inclusive workplace where you feel supported and welcomeContinuous development through internal learning platforms and external trainingReal chances to grow: more than 80% of senior positions are filled internally