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Description
Do you want to join a fast-growing tech company and build your career in the cybersecurity industry? Our client in Portugal is looking for Danish-speaking professionals ready to take on an exciting new opportunity!Step into the role of Customer Service Representative and play a key role in supporting cybersecurity clients. Receive intensive onboarding, integration into a global team, and paid training in sunny Portugal. Begin your journey with a 10-day training program followed by a rewarding career in one of the most innovative sectors! About the companyOur client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. What will you do?Manage and expand an existing portfolio of customersAccurately forecast sales opportunities based on realistic expectationsBuild strong relationships through outbound calls and video meetingsConsistently meet or exceed growth and activity-based KPIsMaintain up-to-date and accurate records in the CRM systemPrepare quotes and process customer ordersCollaborate across departments to support customer and partner success
Requirements
Candidate profilePrevious experience in sales, customer service, or business developmentAmbitious and results-oriented with a growth mindsetStrong communication skills and relationship-building abilityProficiency in CRM tools and standard business softwareAble to work full-time on a rotating weekday scheduleFluent in Danish and Englis
Offer
Employer offersSignature of a Selection Agreement to manage the final recruitment stage12-month employment contract (Uncertain Term); permanent after 2 yearsPaid 10-day full-time training (8 hours/day)Health Insurance from day one of the employment contractComprehensive training in customer management, products, and software22 days of paid vacation annually under Portuguese lawCompensation for working on public holidays with a substitute day offWork schedule: Monday to Friday, 09:00 to 18:00 (40 hours/week + 1-hour lunch break)Monthly gross compensation includes:Base salaryApartment Benefit (tax-free until 31 Dec 2026 if in company apartment)Christmas and Holiday allowances (paid monthly)Meal Allowance via prepaid card (tax-free, usable in various outlets)Income tax (based on personal profile) and fixed 11% Social Security taxNordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic–speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.