Dutch Client Advisor - 2,500 EUR sign on bonus

Job description:

Description

Location: Lisbon, PortugalRole: Dutch speaking Client AdvisorSalary package: 1,050€ gross per month (this does include also the holiday bonus, performance bonus and meal allowance) plus free accommodation (or 1,309€ gross p/m if you choose the option without accomodation). There is also the possibility to earn extra bonusses per month - the average monthly performance bonus is 300 EUR gross p/m.Working Hrs: 40 hrs per week rotational between Monday to Sunday from 06:00h till 00:00h.Welcome bonus: 2,500 EUR gross welcome bonus is paid out in 3 instalmentsThe role:We are looking for Dutch-speaking Client Advisor to join our client’s team in Lisbon. You’ll be the first point of contact for small and medium-sized businesses (SMBs), helping them grow through exceptional customer service and advertising support.This is an exciting opportunity to work in the digital advertising space, supporting businesses using one of the world’s leading social and marketing platforms. You will provide guidance and solutions across a variety of communication channels including phone, email, and live chat.Key Responsibilities:Provide excellent customer support to SMBs across phone, email, and chat channels.Assist clients in understanding and utilizing self-serve advertising tools to grow their businesses.Deliver both pre-sales and post-sales support, helping customers manage and optimize their campaigns.Offer product and tool support to enhance the customer experience.Identify trends and recurring issues to suggest improvements and resolve wider concerns for multiple SMB clients.Work closely with internal teams by sharing insights and feedback to contribute to product development and refinement.

Requirements

Fluent Dutch, with solid English communication skills.Excellent interpersonal skills and a passion for helping businesses succeed.Strong analytical and problem-solving mindset.Experience or interest in digital marketing, online advertising, or customer support is a plus.Comfortable working in a fast-paced, customer-focused environment.

Offer

On offerCompetitive salary of up to 1,050 € gross per month (this does include also the holiday bonus and meal allowance) plus free accommodation (or 1309€ gross p/m if you choose the option without accommodation)Average monthly performance bonus 300 EUR gross p/mFull training provided12 month contract (renewable/extendable if you love it!)22 days holiday per year, Holiday and Christmas bonusesCareer ProgressionAnd of course....the chance to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.There is an excellent relocation package on offer which includes flight reimbursement, airport pick up, accommodation during your employment, lots of company organised activities and events and career progress opportunities.About TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com