Dutch-speaking Customer Advisor to Lisbon, Portugal

Job description:

Description

Join our client's team in Lisbon as a Dutch-speaking Customer Service Representative and enjoy a fully supported relocation, ongoing training, and a vibrant multicultural environment. Discover the beauty of Portugal while building an international career! About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. What will you do? -Log all inbound and outbound contacts and update customer records -Perform technical troubleshooting with customers -Support customer orders by providing relevant information -Track and follow up on cases to ensure timely resolution -Build strong, professional relationships with customers and show empathy -Identify opportunities to up-sell and cross-sell Candidate profile -Native-level Dutch with fluent English (C1) -Willingness to work in Lisbon, Portugal -EU citizenship or valid Work VISA -Proactive attitude and excellent communication skills Employer offers -Excellent relocation support: flight ticket, pick-up from airport, permanent accommodation and 24/7 local support -Extra payment for night shifts, overtime, Portuguese holidays, and Sundays -Ongoing paid training with the latest technologies -Private and public health insurance -In-house doctor -Dedicated employee relations team for cultural integration -Fun team activities and social events -Exclusive employee benefits and discounts Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.