Dutch Speaking Customer Service

Job description:

Description

Role OverviewYou’ll work as part of the Customer Service team and provide support across several channels. Your work will involve a mix of direct customer contact and back-office tasks.Typical responsibilities include:Responding to customer requests by email, chat, contact forms, or phoneHandling back-office tasks that may require outbound callsMaking outgoing calls to guide customers, share product updates, gather feedback, or support other company needsKeeping customer information up to date in the internal CRMWorking toward the objectives and deadlines set by your managerBeing transparent about your daily work and workloadSharing feedback to help improve processesEscalating issues to the correct teams when needed

Requirements

Fluent Dutch, is requiredWorking Hours40 hours per week:8-hour shifts + 1-hour lunch breakRotational schedule, Monday to SundayShift window: 07:00 to 17:00 

Offer

Compensation• Option 1: €1,100 gross/month + free accommodation (private room in shared housing)• Option 2: €1,359 gross/month without accommodation