Dutch-speaking Customer Service Agent – Relocate to Lisbon

Job description:

Description

Start your international career in Lisbon as a Dutch-speaking Customer Service Agent!Our client is looking for Dutch-speaking candidates who want to live and work in Portugal while gaining experience in an international customer service environment. In this role, you will support customers for well-known international brands and help ensure a smooth customer experience. Full training is provided, so this can be a great opportunity for candidates looking to start or grow their international career.Your tasks may include:Handling inbound and outbound customer contactsLogging interactions and updating customer recordsProviding support regarding orders, accounts, and service-related questionsPerforming basic technical troubleshootingFollowing up on customer cases to ensure timely resolutionBuilding professional and empathetic customer relationshipsIdentifying upselling or cross-selling opportunities when relevantThis is a great fit for someone who is communicative, proactive, and motivated to build a life and career in Portugal.

Requirements

Minimum C1 level in DutchGood level of EnglishValid EU passportHigh school diploma or higher education diplomaClean criminal recordStrong communication and interpersonal skillsProactive and solution-oriented mindsetMotivation to live and work in PortugalAbility to work in an international and fast-paced environment

Offer

What the company offers:What the company offers: Full-time job in Lisbon, Portugal Salary range: approx. €1,150–€1,450 gross/month, depending on accommodation setup and project Accommodation setup for relocating candidates Flight refund up to €350Airport pick-up Support with residence documents 24/7 welcome support Paid training International and multicultural work environment Career growth opportunities