Dutch-speaking Customer Support Specialist in Lisbon!

Job description:

Description

Do you want to represent well-known brands from the expat city, Lisbon? Do you speak Dutch and want to gain international experience in customer service? Then we have a golden opportunity for you! Join our client's team in Lisbon as a Dutch-speaking Customer Service Representative and enjoy a fully supported relocation, ongoing training, and a vibrant multicultural environment. Discover the beauty of Portugal while building an international career! About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. What will you do? Log all inbound and outbound contacts and update customer recordsPerform technical troubleshooting with customersSupport customer orders by providing relevant informationTrack and follow up on cases to ensure timely resolutionBuild strong, professional relationships with customers and show empathyIdentify opportunities to up-sell and cross-sell 

Requirements

Fluent in Dutch and English (C1 level)Strong communication skillsCustomer-oriented mindsetAbility to handle multiple tasks in a fast-paced environmentTeam player with a proactive attitude

Offer

Excellent relocation support: flight ticket, permanent accommodation, and local supportOngoing paid training with the latest technologiesPrivate and public health insuranceIn-house doctorOn-site canteenDedicated employee relations team for cultural integrationFun team activities and social eventsExclusive employee benefits and discounts