Dutch-speaking tech-support agent to Porto (4k signing fee)

Job description:

Description

Are you a tech wizard who loves solving puzzles and chatting with people? Ready to fast-track your international career while soaking up the sun in Portugal? We are looking for energetic problem-solvers to join our awesome inbound support team!As a Technical Customer Advisor, you will be the friendly face (and voice) behind the screen, guiding customers through technical adventures and sharing your genuine passion for tech.What Your Day Looks Like:Connect & Converse: Deliver top-tier inbound support for Dutch-speaking customers via phone, chat, and email.Save the Day: Tackle pre-sales questions, general inquiries, and technical roadblocks with ease.Team Up: Collaborate with fellow technicians to close out tickets smoothly, keeping our internal English-language ticketing system spotless.Handle the Heat: Masterfully navigate customer escalations and document the process like a pro.Be the Brand: Uphold our company values and keep our reputation shining bright.

Requirements

Language Pros: Native-level Dutch (C2) and fluent English.Experience: Background in customer or technical support is a big plus!Superpowers: Endless patience, a proactive, self-motivated drive, and a great team spirit.Trustworthy: Absolute discretion when handling sensitive data and personal information.Availability: Ready to dive into a 24/7 shift rotation and relocate to Portugal to start on September 22nd.

Offer

Office Location: Work from our modern offices in PortoSign-On Bonus: A sweet €4,000 sign-on bonus paid out over your first 12 monthly installments!Accommodation: Option for long-term accommodation to make your move completely stress-free.Health & Wellness: Comprehensive private health insurance included.The Good Life: Competitive salary, modern amenities, local business discounts, and plenty of company celebrations and events.Grow at Your Own Pace: Endless opportunities to level up your IT skills and advance your international career.