Dutch Technical Support Specialist - Lisbon

Job description:

Description

Become the technical expert who helps clients solve every problem! Work on-site in Lisbon providing high-level technical support and collaborate with international teams to ensure the best customer experience. Responsibilities: Troubleshoot and resolve technical issues for clients promptly. Manage requests, bugs, and troubleshooting cases via phone and email. Collaborate closely with engineering teams for reports and product improvements. Train clients on product functionalities and technical tools.

Requirements

Native Dutch and fluent English (B2) Previous experience in technical support or IT helpdesk Strong analytical and problem-solving skills Excellent communication and teamwork skills EU citizenship or valid work permit for Portugal

Offer

Accommodation Provided in shared apartment. Bills paid by the company Monthly meal allowance Private health insurance from day one. Transport allowance. Career growth and personal development opportunities Work on-site in Lisbon with a multicultural team Performance bonus