French-speaking Customer Advisor WFH from Portugal

Job description:

Description

Do you speak fluent French? Are you also fluent in English? Looking to live in a vibrant city? We're looking for you! Our client is a global leader in business process outsourcing (BPO), specializing in customer experience outsourcing across vocal, social, and digital channels. Join our team of over 500 employees from 35 different nationalities! Your responsibilities include:Continuous improvement for customer satisfactionCorresponding with customers via email or phone regarding product information in post-sales proceduresOrder tracking and complaint handlingUp-selling is a plus Requirements:European passport, European identity, or work permit for PortugalNative or fluent in French (C2)Proficient in English (B2)Previous experience in customer servicePatience and confidentiality with personal dataProactive, results-oriented, motivated, and team player Offer:Competitive salaries (14 monthly payments per year)Performance bonusAttractive Monday to Friday schedulesHealth and dental insurance (6 months after contract signing)Relocation package: shared accommodation and flight reimbursementPossibility of telecommuting from Lisbon only Life at our client's company:Diverse environment with people from over 15 nationalitiesModern facilities, local business discounts, company parties, and more!Inter-company mobility to work at any of our sites worldwideNew and modern offices in Lisbon, Parque das Nações, Portugal Apply now, and we'll contact you within business days if your profile matches our expectations. We look forward to meeting you! About Multilingual Jobs Worldwide:Multilingual Jobs Worldwide is a leading recruitment agency specializing in matching European-speaking talent with exciting jobs worldwide. Over the past 2 years, we've helped over 1200 multilingual speakers land their dream job in over 28 countries.

Requirements

Join us as a Customer Service Representative for our global leader in business process outsourcing (BPO). Fluent in French and English, you'll thrive in a dynamic environment, providing exceptional support to our diverse clientele. Apply now and embark on a rewarding career journey!

Offer

Continuous improvement for customer satisfaction Corresponding with customers via email or phone regarding product information in post-sales procedures Order tracking and complaint handling Upselling is a plus